Shipping policy.
Shipping: Production time for your order takes 3 to 7 working days depending on the item you’re interested in. Please refer to the specific item you’re interested in buying.
Once your item ships, you will receive an email with your tracking information. It is important that you keep an eye on your tracking (especially for international orders)
If you order from different product categories (for example silk scarf, journal, and art print), your order might arrive in different parcels and possibly on different dates.
Standard delivery in Europe generally takes from 9 to 15 working days depending on your country, to the United States takes from 10 to 15 days depending on your city. Express delivery takes from 2 to 6 days depending on your country.
Import fees and taxes may apply upon arrival. èvaco art is not responsible for these charges or any delays caused by customs.
Returns & Refund policy.
If your order arrives damaged or you receive the wrong item, you can request a replacement. All you have to do is contact us at namaste@evaco.art with some photos and your order number and we will arrange this for you.
If you would like to cancel your order, this may be possible within 24 hours, if you contact us at namaste@evaco.art before the production of the item has started.
All sales are final, so please be sure to read the description and sizes and dimensions provided carefully before ordering.